Privacy Policy
Last updated: April 20, 2023
This Privacy Policy ("Policy") explains how MindMate AI bot ("MindMate", "we", "us", or "our") collects, uses, discloses, and protects your personal information when you use our services through WhatsApp. By using MindMate, you agree to the collection and use of information in accordance with this Policy.
1. Information Collection
While using MindMate, we may collect the following types of information:
a. Personal Information: This includes any information that can be used to identify you, such as your name, phone number, and email address.
b. Usage Information: We may collect information about your usage of MindMate, such as the frequency and duration of your interactions, the types of messages you send, and your language preferences.
c. Content: Any text messages or audio files that you send to MindMate during your interactions will be temporarily stored for the purpose of providing the best service possible.
d. Device and Technical Information: We may collect certain device and technical information, such as your device type, operating system, IP address, and other unique device identifiers.
2. Information Use
We may use the information collected from you for the following purposes:
a. To provide, maintain, and improve MindMate's services.
b. To understand and analyze how you use MindMate, and to develop new products, services, features, and functionality.
c. To communicate with you, respond to your inquiries, and provide support.
d. To detect, prevent, and address technical issues, security risks, and fraudulent activities.
e. To comply with any applicable laws, regulations, or legal processes.
3. Information Sharing and Disclosure
We may share or disclose your information under the following circumstances:
a. Service Providers: We may share your information with third-party service providers, vendors, or contractors who perform services on our behalf, such as hosting, data analysis, and customer support.
b. Legal Requirements: We may disclose your information if required to do so by law or in response to a valid request from a legal authority, such as a court order, subpoena, or government investigation.
c. Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.
d. Protection of Rights: We may disclose your information if we believe it is necessary to protect the rights, property, or safety of MindMate, our users, or the public.
4. Data Storage and Retention
We temporarily store your messages and audio files to provide the best service possible. This information is retained only for a limited period and is then automatically deleted. We take appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
5. Your Rights and Choices
You have certain rights regarding your personal information, including:
a. Access: You may request access to the personal information we hold about you.
b. Correction: You may request that we correct any inaccurate or incomplete personal information we hold about you.
c. Deletion: You may request that we delete your personal information, subject to certain exceptions as required by law.
d. Restriction: You may request that we restrict the processing of your personal information under certain circumstances.
To exercise any of these rights, please contact us at support@mindmate.chat.
6. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the updated Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
7. Children's Privacy
MindMate is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under the age of 13, we will take appropriate steps to delete that information.
8. International Data Transfers
Your personal information may be transferred to, stored, and processed in countries other than the one in which it was originally collected. These countries may have different data protection laws than your country of residence. By using MindMate, you consent to the transfer of your personal information to countries outside your country of residence, including the United States.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us at:
support@mindmate.chat
1130 Bedford Ave #1187, Brooklyn, NY 11216, United States.
By using MindMate, you acknowledge that you have read, understood, and agreed to be bound by this Privacy Policy.